Additional services

Professional administration of the Dr.Web Anti-virus service by a provider may include:

• Working out individual company security policy
• Applying separate security policies to several groups of workstations according to current business demands
• Configuring and administering agents in compliance with established policy
• Assigning/cancelling jobs on protected workstations
• Managing customer configuration permissions to partially or completely block users from modifying anti-virus settings
• Monitoring network protection with subsequent status reporting
• Managing virus incidents through the detection of risk zones and the prompt neutralization of emerging threats
• Collecting and analysing virus event statistics on all protected computers
• Access to a dedicated customer support engineer during normal business hours
• Access to a customer-support hotline during non-business hours and holidays
• Customer staff training on anti-virus security and security policies
• Maintenance of supported hardware at customer's location

Ask your service provider about the fees for additional services.